LEGAL REFERENCE

Our Terms Shape Your Account

These terms outline how pink4d operates for you. We've built them around Indonesia's payment landscape—QRIS, DANA, OVO and GoPay—and the way you actually use our lobby. Read through...

Account SecurityPayment ClarityDispute ResolutionIndonesia-FocusedTransparent Rules
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pink4d Our Terms Shape Your Account

Policy Foundation & Jurisdiction

pink4d operates under the laws applicable to our service delivery in supported Indonesian regions. These terms govern your use of our platform, your account, and all transactions you conduct through QRIS, DANA, OVO and GoPay. By opening an account, you agree to these terms in full. We reserve the right to update them with notice. Disputes are resolved through our support channels

first, then escalation paths outlined below. Your account remains your responsibility; you must keep login credentials secure and report unauthorized access immediately.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Get Help With Your Account

Team online

Live Chat Support

Reach our team instantly through the chat widget on pink4d.app. We respond to account questions, payment issues and terms clarifications during business hours.

Email Escalation

Send detailed account concerns to [email protected]. We log every message and respond within 24 hours with next steps or resolution.

In-App Help Center

Browse FAQs, payment guides and account settings directly in your lobby. Most questions are answered without leaving the platform.

WHY THIS PLATFORM

Why These Terms Matter

Indonesia-First Design

Our terms reflect how Indonesians actually pay and play. QRIS, DANA, OVO and GoPay aren't afterthoughts—they're built into every account rule.

Account Protection

We outline exactly how we protect your login, your funds and your transaction history. No hidden clauses; every safeguard is spelled out.

Payment Transparency

Deposit references, withdrawal timelines and fee structures are clear upfront. You know what to expect before you fund your account.

Dispute Pathways

If something goes wrong, we've mapped out exactly how we investigate and resolve it. Escalation is fair and documented.

Regular Updates

We notify you of any term changes 30 days in advance. You're never surprised by a new rule or policy shift.

Compliance Commitment

pink4d follows local regulations in supported regions. Our terms align with Indonesian payment law and gaming guidelines.

How Our Terms Stack Up

Account OpeningSeconds to sign up; instant lobby access once verified. No waiting, no paperwork—just open and explore.
Payment MethodsQRIS, DANA, OVO and GoPay all supported equally. No method is faster or cheaper than another.
Withdrawal SpeedFunds return to your e-wallet or bank within 1-4 hours. We don't hold your money longer than necessary.
Account LimitsDeposit and withdrawal caps are set per account tier. You see your limits before you fund.
Bonus TermsAny promotions running are explained in full before you claim. No hidden playthrough requirements or surprise conditions.
Closure & DisputesYou can close your account anytime. Disputes are logged and investigated within 5 business days.
Data SecurityYour personal and payment data is encrypted end-to-end. We never sell or share your information with third parties.
AT A GLANCE

What Defines Our Brand Promise

01
Instant Verification Open your account in seconds. We verify your identity fast so you can jump into the lobby without delay.
02
Real Payouts Every withdrawal is processed to your QRIS, DANA, OVO or GoPay account. No holds, no reversals—funds move when you request them.
03
Lobby Transparency All games, odds and payout rates are visible before you play. We don't hide mechanics or change rules mid-session.
04
Support That Listens Our team reads every message and responds with real solutions. No bots, no runaround—just direct help.
05
Account Control You manage your limits, your settings and your activity log. Full transparency into what happens on your account.
06
Indonesia Built These terms are written for Indonesia. Payment methods, timelines and support hours all reflect how you actually play.

Terms Questions Answered

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, set a new password, and you're back in. If you don't receive the email, contact support and we'll help you regain access within an hour.

Yes. Head to Account Settings, select 'Close Account' and confirm. We'll process it immediately. Any remaining balance is returned to your payment method within 24 hours. You can reopen an account later if you change your mind.

Limits depend on your account tier and verification level. New accounts start with standard limits; these increase as you verify more details. You'll see your exact limits in the Wallet section before you deposit. Contact support if you need a limit adjustment.

Withdrawals to QRIS, DANA, OVO and GoPay typically arrive within 1-4 hours. Bank transfers may take up to 24 hours depending on your bank. We process all requests within 30 minutes of approval; delays are on the payment provider's side.

Report it to support immediately with screenshots or transaction IDs. We investigate all claims within 5 business days and notify you of the outcome. If we find an error on our side, we correct it and credit your account right away.

Yes. All data is encrypted end-to-end using industry-standard security. We never store full card or e-wallet details on our servers. Your information is never shared with third parties or used for marketing without your consent.

Yes. Most details like email, phone and address can be updated in Account Settings anytime. Some details like your legal name require verification. Contact support if you need to change something that's locked.