Your Privacy Matters to Us
We built pink4d around your trust. This policy shows exactly how we handle your account details, payment data and gaming history — and why we keep them secure.
What We Collect and Why
When you open an account with pink4d, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported regions. We also record your gaming activity, deposit and withdrawal history, and device information to keep your account secure and prevent fraud. Your payment data — whether you use DANA, OVO, GoPay or QRIS
— is encrypted and never stored on our servers after each transaction completes. We use this information to deliver the platform, process payouts, and improve your experience.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Data
Email Support
Reach our privacy team at [email protected] with any questions about how we handle your information. We respond within 24 hours.
Account Settings
Log in to your pink4d account and visit Settings > Privacy to review what data we hold and request corrections or deletions.
Data Access Request
You can request a full copy of your personal data at any time. Submit your request through your account dashboard or email us directly.
How We Protect Your Trust
Encryption Standard
All data in transit and at rest uses TLS 1.3 and AES-256 encryption. Your payment details never touch our primary database.
Third-Party Audit
We undergo annual security audits by independent firms to verify our data handling meets international standards.
Compliance Framework
pink4d follows GDPR principles and local data protection laws in supported regions, including Indonesia's privacy regulations.
No Selling Data
We never sell your personal information to third parties. We share data only with payment processors and fraud-prevention partners.
Breach Response
If a security incident occurs, we notify affected users within 72 hours and provide guidance on protecting your account.
Retention Limits
We keep your data only as long as needed to deliver the service or comply with law. Deleted accounts are purged within 90 days.
Consistency Across Our Platform
| Mobile App | The privacy protections on pink4d's mobile app match this policy exactly. Your data is encrypted whether you play on phone or desktop. |
|---|---|
| Live Casino Tables | When you join a live dealer session, your video stream and chat are encrypted end-to-end. We don't record your face or voice. |
| Sportsbook Markets | Your betting history and odds selections are tied to your account but never shared with other players or external analytics firms. |
| Slot Lobbies | Slot play data is logged for your account history and payout verification only. Game providers see only anonymized play counts. |
| Payment Rails | DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We never store your wallet credentials. |
| Account Recovery | If you lose access to your account, we verify your identity through email and phone before restoring your session or data. |
| Promotional Emails | You control how often we contact you. Unsubscribe from marketing emails anytime in your account settings without losing access. |